HFM Server Status Is Shown As "Not Available" In EAL Bridge Summary. (Doc ID 1597943.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Essbase Analytics Link for HFM - Version 11.1.1.4.000 and later
Information in this document applies to any platform.
**April 9, 2015***

Symptoms

In Essbase Analytics Link (EAL), the Hyperion Financial Management (HFM) server is shown as Not Available. These errors are found in the logs:

dss.log:

[25 Sep 2013 19:05:26] [dbmgr] ERROR: HR#07722: Cube 'main_cube' of application 'CRCDEV1' is not registered.
[25 Sep 2013 19:12:11] [dbmgr] ERROR: last message repeated 11 more times
[25 Sep 2013 19:12:11] [dbmgr] ERROR: HR#07722: Cube 'main_cube' of application 'CRCSIT' is not registered.
[25 Sep 2013 19:14:44] [dbmgr] ERROR: HR#07722: Cube 'main_cube' of application 'CRCDEV1' is not registered.

eal.log:

[2013-Sep-25 19:09:40] http://RSHQHFMDEV01/livelink/Default.aspx?command=getSupportedLanguages&server=RSHQHFMDEV01&application=CRCDEV1&domain=
[2013-Sep-25 19:09:40] IIS Request: Can't connect
[2013-Sep-25 19:09:40] IIS request failed
[2013-Sep-25 19:09:40] Can't export HFM Metadata :IIS requests failed
[2013-Sep-25 19:09:40] java.lang.Exception: Can't export HFM Metadata :IIS requests failed
[2013-Sep-25 19:09:40] at com.hyperroll.hfm2ess.bridge.HFMProcess.extractTablesFromHFM(Unknown Source)
[2013-Sep-25 19:09:40] at com.hyperroll.hfm2ess.bridge.ws.BridgeOperationManagerImpl.getHFMMetadata(Unknown Source)
[2013-Sep-25 19:09:40] at com.hyperroll.hfm2ess.bridge.ws.BridgeOperationManager.getHFMMetadata(Unknown Source)

Cause

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