OBIEE 11g: Error: "Error 500--Internal Server Error" Clicking on Mobile App Designer Link when Logged In as an Administrative User (Doc ID 1602764.1)

Last updated on NOVEMBER 25, 2013

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.1 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Symptoms

You have upgraded from OBIEE 11.1.1.6.x to 11.1.1.7.1.  You have applied the Mobile App Designer patch too.
You log into OBIEE as an administrative user (not weblogic user, but one with the BI Admininstrator role).  You can see the Create (Mobile App) link, but when you click on it, you get the following error:

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

 

Cause

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