DRM Web Service Client Receives: EPMCSS-00301: Failed To Authenticate User. Invalid Credentials. Enter Valid Credentials (Doc ID 1604058.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.3.301 and later
Information in this document applies to any platform.
*May 7,2015*

Symptoms

When making a call to the DRM web service from a web service client the following message is being returned:

System.ServiceModel.FaultException’1[0racle.Drm.Remotable.DrmException]: DRM-61028: The following unexpected error occurred communicating with URL 'net.tcp://server:port/OracIe/DrmEngine/SessionMgrInternal': EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials. (Fault Detail is equal to Oracle.Drm.Remotable.DrmException).

Changes

New users may have been added to user directories that are added to Foundation Services or new user directories may have been added to Foundation Services.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms