OBIEE 11g: Error: "Login failed." You cannot Open a Repository in Online Mode, But You can Open it in Offline Mode

(Doc ID 1607247.1)

Last updated on AUGUST 05, 2014

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.1 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Symptoms

When you open the repository in online mode, it fails with the following error message:

Login failed.

There are no traces of the issue in the BI Administration Tool log file. You also encounter the problem with the SampleApp repository deployed.

But you can open the repository in offline mode without problem.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms