DAC 11g Will Not Send Email Notifications after upgrading from 10g (Doc ID 1610341.1)

Last updated on JANUARY 31, 2017

Applies to:

Siebel Data Warehouse Server - Version 7.9.6.4 and later
Information in this document applies to any platform.

Symptoms

Since upgrading to DAC 11g (Datawarehouse Administration Console) from 10g, the DAC application is no longer sending notification emails of any type and you are getting an error.


ANOMALY INFO::: Error sending an email
MESSAGE:::IOException while sending message
EXCEPTION CLASS::: javax.mail.MessagingException

com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:625)
javax.mail.Transport.send0(Transport.java:189)
javax.mail.Transport.send(Transport.java:118)
com.siebel.etl.email.EmailManager.dispatchJMail(EmailManager.java:545)
com.siebel.etl.email.EmailManager.dispatch(EmailManager.java:399)
com.siebel.etl.email.EmailManager.safeDispatch(EmailManager.java:358)
com.siebel.etl.engine.core.ETL.sendEmail(ETL.java:936)
com.siebel.etl.engine.core.ETL.thisETLProcess(ETL.java:356)
com.siebel.etl.engine.core.ETL.run(ETL.java:703)
com.siebel.etl.engine.core.ETL.execute(ETL.java:993)
com.siebel.analytics.etl.concurrentetl.ETLProcessHandler$SameProcessSpaceETL.run(ETLProcessHandler.java:422)
java.lang.Thread.run(Thread.java:619)

::: CAUSE :::
MESSAGE :::no object DCH for MIME type text/html
EXCEPTION CLASS::: javax.activation.UnsupportedDataTypeException

 

Cause

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