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Hyperion Financial Managment (HFM) is Unable to Open an Application and HsvEventLog Shows Errors Mentioning DBName (Doc ID 1612873.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


Errors with these attributes can be seen in the HsvEventLog:



TNS-12535: TNS:operation timed out


It seems as though the HFM server cannot reach the Oracle database even though the servers are adjacent on the same subnet of the customer network.


 Customer had turned on the Microsoft Windows Firewall on the server housing their Oracle database (RDBMS).


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