My Oracle Support Banner

OBIA 7964: AR And AP Balance Closing Amount & Opening Amount Not Matching The General Ledger (GL) AR & AP Balances (Doc ID 1613768.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Applications Consumer - Version 7.9.6.4 and later
Information in this document applies to any platform.

Symptoms

BI Apps 7.9.6.4 AR Balance from 'Facts - AR Balance' - 'Opening Amount' & 'Closing Amount' and AP Balance from 'Facts - AR Balance' - 'Opening Amount' & 'Closing Amount' are not matching the Financials - GL Balance Sheet - Accounts Receivable and Accounts Payable.

Also AR Balance and AP Balance for an Open Period (in Oracle EBS) have Zero Balances.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.