Proxy to OBIEE Over SSL Produces Error: 'The service is unavailable'

(Doc ID 1613845.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.131017 and later
Information in this document applies to any platform.

Symptoms

User set up proxy on IIS; which passes requests from clients to OBIEE server. It worked fine on http but failed when user used SSL communication. User receives the following error message, "The service is unavailable" at web browser.


Cause

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