OBIEE 11g: Error: "Logon Error!" when Connecting to SmartView 11.1.2.5.000 (Doc ID 1615748.1)

Last updated on AUGUST 16, 2018

Applies to:

Symptoms

You are trying to connect from SmartView 11.1.1.2.5.000 to OBIEE 11g, but you only get the error

The following is reported in the SmartView log: 

[2013-09-05T15:15:08-00:00] [SVC] [NOTIFICATION:4] [SVC7257] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Log Message Displa&y|Information|Warnings|Errors|None|Extended Info [[Start logging]]
[2013-09-05T15:15:44-00:00] [SVC] [NOTIFICATION:4] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Entering OBIEE:JBIPSServiceManager:Logon
[2013-09-05T15:15:45-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] BISvsInvokerBase:OBI-01101 : Invalid user name and/or password
Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
[2013-09-05T15:15:45-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE:JBIPSServiceManager:Logon failed: Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.exception.BISvsException.ThrowException(Exception cause, ILog log)
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
 at oracle.bi.ui.cs.svs.security.SecuritySvs.logon(String p0, String p1, Dictionary`2 p2, SecuritySvsOpts p3)
 at JBIPS.Common.JBIPSServiceManager.Logon(String username, String pwd, Dictionary`2 localeProperty)
[2013-09-05T15:15:50-00:00] [SVC] [NOTIFICATION:4] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Entering OBIEE:JBIPSServiceManager:Logon
[2013-09-05T15:15:51-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] BISvsInvokerBase:OBI-01399 :  access denied for user  to path /users/weblogic.
access denied for user  to path /users/weblogic.
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
[2013-09-05T15:15:51-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE:JBIPSServiceManager:Logon failed:  access denied for user  to path /users/weblogic.
 at oracle.bi.ui.cs.fwk.exception.BISvsException.ThrowException(Exception cause, ILog log)
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
 at oracle.bi.ui.cs.svs.security.SecuritySvs.logon(String p0, String p1, Dictionary`2 p2, SecuritySvsOpts p3)
 at JBIPS.Common.JBIPSServiceManager.Logon(String username, String pwd, Dictionary`2 localeProperty)
[2013-09-05T15:15:53-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE: access denied for user  to path /users/weblogic.
[2013-09-05T15:15:53-00:00] [SVC] [NOTIFICATION:4] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Entering OBIEE:JBIPSServiceManager:Logon
[2013-09-05T15:15:53-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] BISvsInvokerBase:OBI-01101 : Invalid user name and/or password
Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
[2013-09-05T15:15:53-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE:JBIPSServiceManager:Logon failed: Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.exception.BISvsException.ThrowException(Exception cause, ILog log)
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
 at oracle.bi.ui.cs.svs.security.SecuritySvs.logon(String p0, String p1, Dictionary`2 p2, SecuritySvsOpts p3)
 at JBIPS.Common.JBIPSServiceManager.Logon(String username, String pwd, Dictionary`2 localeProperty)

When you try to access My folder in the catalog from Answers, you get the error (or you cannot see it all)

Changes

Cause

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