OBIEE 11g: Error: "Logon Error!" when Connecting to SmartView 11.1.2.5.000 (Doc ID 1615748.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.5.0 BP2 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Information in this document applies to any platform.

Symptoms

You are trying to connect from SmartView 11.1.1.2.5.000 to OBIEE 11g, but you only get the error

Logon Error!

 

The following is reported in the SmartView log: 

[2013-09-05T15:15:08-00:00] [SVC] [NOTIFICATION:4] [SVC7257] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Log Message Displa&y|Information|Warnings|Errors|None|Extended Info [[Start logging]]
[2013-09-05T15:15:44-00:00] [SVC] [NOTIFICATION:4] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Entering OBIEE:JBIPSServiceManager:Logon
[2013-09-05T15:15:45-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] BISvsInvokerBase:OBI-01101 : Invalid user name and/or password
Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
[2013-09-05T15:15:45-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE:JBIPSServiceManager:Logon failed: Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.exception.BISvsException.ThrowException(Exception cause, ILog log)
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
 at oracle.bi.ui.cs.svs.security.SecuritySvs.logon(String p0, String p1, Dictionary`2 p2, SecuritySvsOpts p3)
 at JBIPS.Common.JBIPSServiceManager.Logon(String username, String pwd, Dictionary`2 localeProperty)
[2013-09-05T15:15:50-00:00] [SVC] [NOTIFICATION:4] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Entering OBIEE:JBIPSServiceManager:Logon
[2013-09-05T15:15:51-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] BISvsInvokerBase:OBI-01399 :  access denied for user  to path /users/weblogic.
access denied for user  to path /users/weblogic.
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
[2013-09-05T15:15:51-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE:JBIPSServiceManager:Logon failed:  access denied for user  to path /users/weblogic.
 at oracle.bi.ui.cs.fwk.exception.BISvsException.ThrowException(Exception cause, ILog log)
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
 at oracle.bi.ui.cs.svs.security.SecuritySvs.logon(String p0, String p1, Dictionary`2 p2, SecuritySvsOpts p3)
 at JBIPS.Common.JBIPSServiceManager.Logon(String username, String pwd, Dictionary`2 localeProperty)
[2013-09-05T15:15:53-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE: access denied for user  to path /users/weblogic.
[2013-09-05T15:15:53-00:00] [SVC] [NOTIFICATION:4] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] Entering OBIEE:JBIPSServiceManager:Logon
[2013-09-05T15:15:53-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] BISvsInvokerBase:OBI-01101 : Invalid user name and/or password
Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
[2013-09-05T15:15:53-00:00] [SVC] [ERROR:1] [SVC10000] [SVC] [ecid: 00iH3X_errx6UOwawDbe6G0002B4000000,0] OBIEE:JBIPSServiceManager:Logon failed: Invalid user name and/or password
 at oracle.bi.ui.cs.fwk.exception.BISvsException.ThrowException(Exception cause, ILog log)
 at oracle.bi.ui.cs.fwk.service.BISvsInvokerSync.Invoke(String svs, String method, String version, String pageId, String parentClsName, String accMethodName, Object[] args)
 at oracle.bi.ui.cs.svs.security.SecuritySvs.logon(String p0, String p1, Dictionary`2 p2, SecuritySvsOpts p3)
 at JBIPS.Common.JBIPSServiceManager.Logon(String username, String pwd, Dictionary`2 localeProperty)

  

When you try to access My folder in the catalog from Answers, you get the error (or you cannot see it all)

access denied for user to path /users/weblogic


Cause

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