HPCM: Search Task Gives Error 500..

(Doc ID 1615786.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Profitability - Version and later
Information in this document applies to any platform.


When customer uses the search taskflow they get the following error, which is the same error as in an old bug for CES:

[2014-01-09T15:23:01.148+11:00] [FoundationServices0] [TRACE] [EPMCES-51024]
[oracle.EPMCES.CES] [tid: 11] [userId: <anonymous>] [ecid:
0000KDpFJ11EcLY5TrO5yc1IiEJ1000A4z,0] [APP: SHAREDSERVICES#]
[SRC_CLASS: com.hyperion.ces.utils.db.CESConnectionPool] [SRC_METHOD:
putConnection] Connection put back to pool...
[2014-01-09T15:23:01.148+11:00] [FoundationServices0] [ERROR] []
[oracle.EPMCES.CES] [tid: 11] [userId: <anonymous>] [ecid:
0000KDpFJ11EcLY5TrO5yc1IiEJ1000A4z,0] [APP: SHAREDSERVICES#]
[SRC_CLASS: com.hyperion.ces.log.CESLog] [SRC_METHOD: getLogLevel] ERROR:-
Failed to get log level for Unable to fetch data from workflow instances
table due to error

The following error is also displayed on the HPCM GUI:
 Error 500..Internal Error


An upgrade was performed to version of HPCM


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