OBIEE 11g - Unable To Start BI Presentation Services Using SSL: SSL3_GET_SERVER_CERTIFICATE:certificate verify failed (Doc ID 1616966.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.7.x. integrated with Secured Socket-Layer (SSL).

  Presentation Service does not start. When you check the sawlogx.log file, you see this message:

 2014-01-22T11:03:12.000-05:00] [OBIPS] [ERROR:31] [] [saw.rpc.ssl.write] [ecid: 004w949LNey3BDw5GF8Dyf0004^Y000001,0] [tid: 2785356096] An error occurred during processing of the SSL protocol.
2785356096:error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed:s3_clnt.c:1059:
[[
File:sslsocket.cpp
Line:557
Location:
saw.rpc.ssl.write
saw.rpc.client.impl.negotiate
saw.rpc.client.impl.verify
saw.rpc.client.impl.initFixedRPC
saw.rpc.client.endpoint.noncluster.initFixedLenRPC
saw.rpc.ping.send
saw.threads
ecid: 004w949LNey3BDw5GF8Dyf0004^Y000001,0
ThreadID: 2785356096
]]

Cause

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