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Error: "Invalid Setting Data was Retrieved from Hyperion® Shared Services Registry contact your Strategic Finance representative for assistance. Port 7750 is not running or cannot be contacted" (Doc ID 1618200.1)

Last updated on OCTOBER 27, 2020

Applies to:

Hyperion Strategic Finance - Version and later
Information in this document applies to any platform.
New installation of Hyperion Strategic Finance.
Shared Services Servers are clustered and load balanced.


The HSF Service starts up successfully.

When trying to connect to the HSF Server Administrator and log on, an error appears sayinig the port 7750 is not running or cannot be contacted.


 New installation.

HSF Service is pointing to a load balance URL for Shared Services in the windows registry.

HSF Service is installed and being load balanced.


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