Hyperion Essbase Administration Services(EAS) Server Crash with the Error: "Illegal memory access. [54]"

(Doc ID 1618201.1)

Last updated on MARCH 02, 2018

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.1.106 and later
Linux x86-64

Symptoms

 EAS Server crash with the Error Message "Illegal memory access. [54]"

JRockit Dump:

Error Message: Illegal memory access. [54]
Signal info : si_signo=11, si_code=1 si_addr=0x30
Version : Oracle JRockit(R) R28.0.2-11-135406-1.6.0_20-20100624-2119-linux-x86_64
CPU : Intel Nehalem-EX (HT) SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 Core Intel64
Number CPUs : 4
Tot Phys Mem : 34359738368 (32768 MB)
OS version : Red Hat Enterprise Linux Server release 5.8 (Tikanga)
Linux version 2.6.18-308.4.1.0.1.el5xen (mockbuild@ca-build56.us.oracle.com) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-50)) #1 SMP Tue Apr 17 16:41:30 EDT 2012 (x86_64)
Hypervisor : Xen v3.4
Thread System: Linux NPTL
LibC release : 2.5-stable
Java locking : Lazy unlocking enabled (class banning) (transfer banning) 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms