External Directory User Security Synchronisation Issue from Planning to Essbase (Doc ID 1620756.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.0.00 and later
Hyperion Essbase - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
7/6/15

Symptoms

Trying to refresh the Security Filters from Planning: “Fail to Create Security Filters for the following Users: (List of External Directory users)”

None of the external directory users show up in Shared Services under 'Essbase Cluster – Assign Access Control'.

Native Directory users are OK.

Planning Log

Error occurred while synchronizing: Errors occured during synchronization: [com.hyperion.planning.HspRuntimeException: An error accurred while adding user to Essbase. Please check the Essbase log for details.

Essbase Log

Received client request: Create External User With Type (from user [admin@Native Directory])

SharedServicesSecurity_Client.log

[EPMCSS] [ERROR] [EPMCSS-00712] [oracle.EPMCSS.CSS] [tid: 24848] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.JNDIHelper] [SRC_METHOD: getURLContext] Failed to get users from user directory MYCORPMSAD. Error connecting to url null. mycorpmsad.mycompany.co.uk. Verify MSAD user directory configuration.

Changes

Distributed Installation

Cause

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