Unable To Set Preferences In Workspace (Doc ID 1621434.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion Planning - Version 11.1.2.2.300 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.2.300 version, Workspace

When attempting to set the preferences for the planning application, the following error occurs.

ERROR
-----------------------
An error occurred.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to workspace
2. Go to File >. preferences
3. Get the afore mentioned error .

.

Cause

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