SmartView Add-in Causes Excel To Hang On Open (Doc ID 1621491.1)

Last updated on DECEMBER 13, 2016

Applies to:

Hyperion Essbase - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.1.000 version, Smart View
Smart View 11.1.2.5 / Windows 8 x64 / Office 2013 x86

SmartView Add-in Causes Excel to Hang on Open

There is an issues when adding the Smart View add-in to Excel 2013.

If there are other Excel add-ins, Excel will hang up /freeze when it is opened.

The 'Loading add-in xyz' will display forever.

This only occurs when opening Excel with Excel.exe. It does not happen when an existing workbook is used.

Cause

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