OBIEE 11g: Error: "PolicySet Invalid: WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor...[nQSError: 43126] Authentication failed: invalid user/password." Unable to Log into OBIEE with Any User (Doc ID 1621725.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

You have installed OBIEE 11.1.1.7.0.  But you are unable to log into it with any user, although the weblogic user can log in fine to WebLogic Server console and Enterprise Manager.
You see errors in the following log files.


Biserver1 diagnostic log:

[2014-02-05T17:43:25.022+00:00] [bi_server1] [ERROR] [OWS-04115] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 004wQfAAMgO76EUL66H7ii00037p000000,0:1435:8:1] [APP: bimiddleware#11.1.1] An error occurred for port: {http://oracle/bi/security/}SecurityWebServicePort: oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "&(@appliesTo~="WS-Service()")(policysets:global/%)" is queued for later retrieval. WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "/policies/oracle/wss_username_token_service_policy" is queued for later retrieval. .
[2014-02-05T17:43:38.524+00:00] [bi_server1] [ERROR] [WSM-02353] [oracle.wsm.resources.policymanager] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: f2c8df7ec64d12f7:1c25f84e:14402c30fe1:-8000-0000000000001049,0] [APP: wsm-pm] Unable to get the Action Executor.


NQServer.log:

[2014-02-05T17:30:03.000-00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 004wQfAAMgO76EUL66H7ii00037p000000] [tid: 461dc940] PolicySet Invalid: WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "&(@appliesTo~="WS-Service()")(policysets:global/%)" is queued for later retrieval. WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "/policies/oracle/wss_username_token_service_policy" is queued for later retrieval.
[2014-02-05T17:30:03.000-00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 004wQfAAMgO76EUL66H7ii00037p000000] [tid: 461dc940]  [nQSError: 43126] Authentication failed: invalid user/password.

 

Cause

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