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Non-Admin Users Cannot Login to Financial Close Management (FCM) (Doc ID 1622584.1)

Last updated on MAY 30, 2018

Applies to:

Hyperion Financial Close Management - Version 11.1.2.2.350 and later
Information in this document applies to any platform.

Symptoms

You've installed and configured Financial Close Management (FCM).  When any user other than an administrator signs into Workspace and tries to connect to FCM, they are prompted to login again.  At this point, if you provide the admin user's password, you can get through.  This impacts both native and LDAP users.  Single Sign-On (SSO) is enabled, and users are all provisioned properly for FCM.

All the steps from the "Connecting External Authentication Providers to the Weblogic Server" section of the following link have been applied:

   http://www.oracle.com/webfolder/technetwork/tutorials/obe/hyp/FCM11.1.2.3-MultiNodeInstall/FCMMultiNodeInstall.htm#t4s2

 

Cause

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