Last updated on AUGUST 01, 2016
Applies to:Hyperion Financial Close Management - Version 184.108.40.206.00 and later
Hyperion Financial Management - Version 220.127.116.11.00 and later
Hyperion Planning - Version 18.104.22.168.00 and later
Hyperion BI+ - Version 22.214.171.124.00 and later
Information in this document applies to any platform.
Users are unable to login to workspace.
When trying to login, the following error message is displayed:
"You could not be authenticated. Please check the user name and password and try again".
Also the following error is found in the FoundationServices0.log file:
"Failed to create new database connection using datasource.rootcause.... pool epmsystemregistry is suspended, cannot allocate resources to applications"
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