OBIEE 11g: Home Page Recent and Most Popular Sections are Empty (Doc ID 1626375.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.1 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Symptoms

When you log into OBIEE version 11.1.1.7.1, there are no entries for Recent and Most Popular objects in the Home Page after creating and running any analysis or dashboard.

Any newly created analysis object is visible in the catalog panel in the Analytics web application.

The home page recent section is empty for all users who have full catalog permission for the catalog files and folders and the same users have administration application roles and privileges.

You can reproduce the problem when saving an object to the My Folders catalog folder.

When you create a new catalog in the InstanceConfig.xml file, you can re-produce the problem.

If you look in the volatileuserdata catalog file, you can see a correct list of recently-used catalog items.

If you look in sawlog.log file, you can see that the saw.catalog.local.getItemInfo javascript function successfully reads the recent data from the file volatileuserdata and stores the list in the variable, tMostFrequentlyViewed,  which is then used to display the recent objects opened on the home page.

Cause

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