After Running A Financial Reporting (FR) Report From A Planning Task List, Clicking On Explore Button In Workspace Returns Error: "An Error Occurred Processing The Result From The Server" (Doc ID 1627206.1)

Last updated on MAY 13, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.2.302 and later
Hyperion Planning - Version 11.1.2.3.500 to 11.1.2.3.500 [Release 11.1]
Information in this document applies to any platform.
* Issue is reproducible when Planning and Essbase are running together on one server machine while Shared Services, Reporting and Analysis, and Financial Reporting are together on a second server machine.
* Issue is not reproducible when Planning, Essbase, Shared Services, Reporting and Analysis, and Financial Reporting are together on a single server machine.

Symptoms

You sign into Workspace, launch a Planning application, then select a Financial Reporting report under My Task List.  It runs successfully as an HTML Preview.  You then go to the Workspace menu and click the Explore icon, and an error is returned: "An error occurred processing the result from the server".

Once the error occurs, you must log out of Workspace and login again in order for Explore to function properly and allow access to folders and objects.

Cause

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