OBIEE 11g: Error: "Socket communication error at call=SSL_accept: (Number=1) error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol" Unable to Create a JDBC Data Source to a BI Server (Doc ID 1631373.1)

Last updated on AUGUST 21, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.5 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.5 and later
Information in this document applies to any platform.

Symptoms

You have installed OBIEE 11g.
You have configured it for SSL.
You want to create a JDBC data source.
You follow the instructions section 4.4 - Creating a BI JDBC Data Source - of the Oracle® Fusion Middleware Developer's Guide for Oracle Business Intelligence Enterprise Edition 11g Release 1 (11.1.1) Part Number E10545-03.
But you cannot create the JDBC data source.
You see the following error in nqserver.log:

[YYYY-MM-DDTHH:MI:SS.000+00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 00iJpA5U7o25yW^5xV_AiW0000uo000000] [tid: 1048] [nQSError: 12002] Socket communication error at call=SSL_accept: (Number=1) error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol

 

Cause

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