Hyperion Financial Management (HFM) System Reports in Formats Other Than "HFM" Format Get Aborted. System Messages Contains Error "The server process could not be started because the configured identity is incorrect. Check the username and password." (Doc ID 1637619.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.2.000 and later
Information in this document applies to any platform.

Symptoms

When generating HFM System Reports in a format other than "HFM" format, the report is being aborted.
A message is generated in the HsvEventLog and System Messages that the configured identity is incorrect.

The message mentions the following source code file and line ACMAsyncProcessing.cpp;Line: 304;Ver: 11.1.2.2.306.4365

Changes

DCOM user password was changed and for some reason, this change of password had not filtered through to the BIPubSystemReports component.

Cause

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