OBIEE11g: Error: "You are not currently signed in to the Oracle BI Server" when OAM Single Sign-On User Logs into OBIEE (Doc ID 1638353.1)

Last updated on JANUARY 27, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.12 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.12 and later
Information in this document applies to any platform.

Symptoms

You have installed OBIEE 11 and set up single sign-on using Oracle Access Manager (OAM).

When you try to log in to OBIEE, you get the following error:

You are not currently signed in to the Oracle BI Server
If you have already signed in, your connection might have timed out, or a communications or server error may have occurred.
To sign in again, click here. If the problem persists, please contact the site's administrator.

In sawlog.log file, you see the following error:

[2014-03-19T01:00:14.000-06:00] [OBIPS] [TRACE:1] [] [saw.httpserver.request.servervariables] [ecid: 004xF0oNpz2CwkYFLr3V8A0004EP0004qG,0:3:1] [tid: 1080199488] AUTH_TYPE=CLIENT_CERT, HTTP_CHUNKED_AWARE=1, HTTP_COOKIE=ORA_BIPS_LBINFO=144d92121a9; JSESSIONID=gp2KTp1K0yLhn1cXZn0FZ299hX0R6hc8JJyJpmGmvv55k6DyJqLF!1141707134; oracle.uix=0^^GMT-6:00; BIGipServertst_oracle_bi_http_pool=512141504.24862.0000; OAM_REMOTE_USER_COOKIE=<userid>; OAMAuthnHintCookie=1, IS_SECURE=0, REMOTE_ADDR=<ipaddress>, REMOTE_HOST=<remote hostname>, REMOTE_USER=<userid>, SCRIPT_NAME=/saw.dll, SERVER_NAME=<servername>, SERVER_PORT=80, SERVER_PROTOCOL=HTTP/1.1, URL=/analytics/saw.dll[

 

Cause

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