My Oracle Support Banner

OBIEE11g: Error: "You are not currently signed in to the Oracle BI Server" when OAM Single Sign-On User Logs into OBIEE (Doc ID 1638353.1)

Last updated on AUGUST 03, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Business Intelligence Server Enterprise Edition - Version and later
Information in this document applies to any platform.
***Checked for relevance on 03-AUG-2020***


You have installed OBIEE 11 and set up single sign-on using Oracle Access Manager (OAM).

When you try to log in to OBIEE, you get the following error:

You are not currently signed in to the Oracle BI Server
If you have already signed in, your connection might have timed out, or a communications or server error may have occurred.
To sign in again, click here. If the problem persists, please contact the site's administrator.

In sawlog.log file, you see the following error:

[OBIPS] [TRACE:1] [] [saw.httpserver.request.servervariables] [ecid: <ECID>] [tid: <TID>] AUTH_TYPE=CLIENT_CERT, HTTP_CHUNKED_AWARE=1, HTTP_COOKIE=ORA_BIPS_LBINFO=<COOKIE>; JSESSIONID=<JSESSION_ID>; oracle.uix=0^^GMT-6:00; BIGipServertst_oracle_bi_http_pool=xxxxxxxx; OAM_REMOTE_USER_COOKIE=<UID>; OAMAuthnHintCookie=1, IS_SECURE=0, REMOTE_ADDR=<IP>, REMOTE_HOST=<HOST>, REMOTE_USER=<UID>, SCRIPT_NAME=/saw.dll, SERVER_NAME=<SERVER_NAME>, SERVER_PORT=<SERVER_PORT>, SERVER_PROTOCOL=HTTP/1.1, URL=/analytics/saw.dll[





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.