Hang / Null pointer when clicking on a link in the Dash Board Portlet (Doc ID 1639580.1)

Last updated on FEBRUARY 25, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.2.000 to 11.1.2.3.100 [Release 11.1]
Information in this document applies to any platform.

Symptoms

In Financial Close/Account Reconcillation Manager, when a user clicks on any of the items within the Dash Board portlets, they will either see the browser hang, or a ' Java.Null pointer exception ' with a error thrown in the FCM/ARM log.

[2013-12-19T08:05:28.336-06:00] [FinancialClose0] [ERROR] [] [oracle.apps.epm.arm.ui] [tid: 18] [userId: xxxx] [ecid: 004vUDa_9_WBT8t6wfnZ6G000641000bcN,0:1] [SRC_CLASS: oracle.apps.epm.arm.ui.bean.common.ErrorPopupBean] [APP: ACCOUNTRECONCILIATION#11.1.2.0] [SRC_METHOD: invokeErrorMessagebox] [URI: /arm/faces/oracle/apps/epm/arm/ui/ARMDashboard.jspx] java.lang.NullPointerException[[
java.lang.NullPointerException
at oracle.apps.epm.arm.ui.bean.dialog.reconActionsDialog.ReconciliationActionsDialogBean._initialize(ReconciliationActionsDialogBean.java:661)
at oracle.apps.epm.arm.ui.bean.dialog.reconActionsDialog.ReconciliationActionsDialogBean.refresh(ReconciliationActionsDialogBean.java:1514)
at oracle.apps.epm.arm.ui.bean.dialog.reconActionsDialog.ReconActionsSummaryTabBean.autoSaveValueChangeListener(ReconActionsSummaryTabBean.java:1168)
at sun.reflect.GeneratedMethodAccessor17278.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)

 

Cause

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