OBIEE Single Sign On Error - Failure of server APACHE bridge (Doc ID 1641528.1)

Last updated on JANUARY 30, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.131017 and later
Information in this document applies to any platform.

Symptoms

On OBIEE version 11.1.1.7.131017, you get the following error when navigating between the results and criteria tab for a simple analysis only when Single Sign On (SSO) is enabled with OID authentication:

 

The WebLogic server, OBIEE server and OHS web server are all on the same Linux server computer.

The error is displayed consistently for a simple analysis after getting the data results and then editing the view or returning to the criteria tab. The error was reproduced after logging into Analytics with a port for SSO. The same Analytics application instance with the same OBIEE user works correctly on a port without using SSO.

In the console WebLogic application, the Managed Server is running OK and all the deployments are Active OK. In the EM application all fusion components and deployments are up and running.

We checked the OHS log file directory and after reproducing the error in the browser there was no file updated in the directory: ORACLE_INSTANCE/diagnostics/logs/OHS

Cause

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