EPMA HTTP transport error: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Message send failed: Read timed out java.rmi.RemoteException (Doc ID 1641586.1)

Last updated on JANUARY 09, 2018

Applies to:

Symptoms

Unable to open App library or Dimension library and the browser hangs.

Below are the entires that can be found in the epma.log file

[2014-03-18T13:38:39.067-05:00] [EpmaWebReports0] [WARNING] [OWS-03005] [oracle.webservices.client] [tid: 116] [userId: <anonymous>] [ecid: 0000KJMSvKC3BDBC7ZZR8y1JA91F000000,0:805] [APP: EPMAWEBTIER#11.1.2.0] [SRC_CLASS: oracle.j2ee.ws.client.ClientMessages] [SRC_METHOD: warningCannotCallEndpoint] Unable to connect to URL: http://server:5252/hyperion-bpma-server/Sessions.asmx due to javax.xml.soap.SOAPException: Message send failed: Read timed out
[2014-03-18T13:38:39.067-05:00] [EpmaWebReports0] [NOTIFICATION] [] [com.hyperion.bpm.web.common.BaseServiceException] [tid: 116] [userId: <anonymous>] [ecid: 0000KJMSvKC3BDBC7ZZR8y1JA91F000000,0:805] [APP: EPMAWEBTIER#11.1.2.0] [SRC_CLASS: com.hyperion.bpm.web.common.BaseServiceException] [SRC_METHOD: <init>] BaseServiceException(Exception) - start
[2014-03-18T13:38:39.067-05:00] [EpmaWebReports0] [NOTIFICATION] [] [com.hyperion.bpm.web.common.BaseServiceException] [tid: 116] [userId: <anonymous>] [ecid: 0000KJMSvKC3BDBC7ZZR8y1JA91F000000,0:805] [APP: EPMAWEBTIER#11.1.2.0] [SRC_CLASS: com.hyperion.bpm.web.common.BaseServiceException] [SRC_METHOD: <init>] BaseServiceException(Exception) - end
[2014-03-18T13:38:39.067-05:00] [EpmaWebReports0] [ERROR] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 116] [userId: <anonymous>] [ecid: 0000KJMSvKC3BDBC7ZZR8y1JA91F000000,0:805] [APP: EPMAWEBTIER#11.1.2.0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [SRC_METHOD: <init>] ; nested exception is: [[
    HTTP transport error: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Message send failed: Read timed out java.rmi.RemoteException: ; nested exception is:
    HTTP transport error: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Message send failed: Read timed out
    at com.hyperion.awb.webservice.sessions.runtime.SessionsSoap_Stub.createSessionFromTokenForLocale(Unknown Source)

Cause

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