DRG Request Action Buttons Not Responding following a Cancel Reject Operation. (Doc ID 1645617.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.3.304 and later
Information in this document applies to any platform.

Symptoms

When working with an Oracle Data Relationship Management workflow request , the following is noted.

Steps

- Opened a pending request.
- Claimed the request.
- Clicked on the Reject button.
- The "Add Rejection Comment" dialogue box opened. Instead of putting a comment, the approver pressed on Cancel.

issue :-

After this sequence, the buttons on the top right of the request (save, calculate, validate,unclaim, push-back, escalate, approve and reject) no longer work. The user can click on them but nothing happens.

Cause

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