FCM Error Logging in " EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials."

(Doc ID 1664741.1)

Last updated on OCTOBER 11, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.3.000 and later
Information in this document applies to any platform.
9.28.15

Symptoms

User is unable to log into FCM and receives the following error, "EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials."

Cause

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