Oracle Business Intelligence Enterprise Edition (OBIEE) Error Correction Support
(Doc ID 1664916.1)
Last updated on OCTOBER 18, 2018
Applies to:Business Intelligence Server Enterprise Edition - Version 10.1.3.4.1  and later
Business Intelligence Suite Enterprise Edition - Version 10.1.3.4.1  and later
Information in this document applies to any platform.
The Error Correction Support Policy gives the rules and guidelines for Oracle Business Intelligence (OBIEE) to coordinate releases and time schedules based on the availability of patches and bug fixes.
Oracle strongly recommends that you plan ahead for upgrading or migrating to Oracle Analytics Cloud or the latest version of Oracle Business Intelligence (OBI) on-premises version that are within an active Error Correction Support (ECS) period. This is critical to ensure that you can receive all necessary patches and bug fixes, and continue to receive full assistance from both Support and Development when necessary.
Important: The Lifetime Support Policy (LSP) provides Premier and Extended Support dates on the terminal release only.
- The Lifetime Support Policy (LSP) document provide the program definitions, dates and exceptions for the End of Premier and Extended Support
- The Error Correction Support Policy (ECP) document provides the terminology, rules and guidelines based on different releases in order to coordinate releases and time schedules for error correction support within a product's life cycle. - Note 209768.1 Database, FMW, Enterprise Manager, TimesTen In-Memory Database, and OCS Software Error Correction Support Policy
- These documents should be used together to determine a specific situation and plan accordingly.
With this additional document, a Grace Period can be determined to plan a time line for a Patch Set or an upgrade to a new release.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|Premier Support Dates|
Error Correction Support Dates
|Premier Support Defined|
|Extended Support Defined|
|Sustaining Support Defined|