OBIEE 11g: SmartView 'Cannot connect to the provider' Using Different Active Connection
Last updated on SEPTEMBER 28, 2016
Applies to:Business Intelligence Office Plug-in Option - Version 188.8.131.52.1 and later
Information in this document applies to any platform.
PowerPoint (pptx) or Excel files (xlsx) saved with a named connection returns the following error if refreshed on a client with different connection :
This started to occurs from the last SmartView version 184.108.40.206.200 (no problem with previous 220.127.116.11 or 18.104.22.168).
In previous version of Smartview, it was sufficient to connect to an existing OBIEE private connection (a valid one), authenticate yourself, then refresh the Powerpoint slide/Excel file and at this point SmartView would have used the current opened connection to retrieve data. With the last version 22.214.171.124.200 refresh of slides created with a different connection than the one created on the current PC client and used to import OBIEE view the first time and will generate the mentioned error.
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