Smart View Slow to Respond, Cursor Response Lags in Smart View After Drilling in on Members, Menus Disappear, Excel Appears to Hang
Last updated on MARCH 30, 2018
Applies to:Hyperion Planning - Version 188.8.131.52.000 and later
Hyperion Essbase - Version 184.108.40.206.105 and later
Using Excel 2013, Smart View is slow to respond to requests:
- The cursor response lags when moving to a different cell.
- Doing a right-click to move the cell in Smart View after drilling-down a few times.
- Unable to do a multiple select.
- Menus disappear.
This behavior is observed whether using the Essbase Adhoc or the Planning Adhoc.
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