Smart View Slow to Respond, Cursor Response Lags in Smart View After Drilling in on Members, Menus Disappear, Excel Appears to Hang

(Doc ID 1668318.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Hyperion Planning - Version and later
Hyperion Essbase - Version and later
Generic Windows


Using Excel 2013, Smart View is slow to respond to requests:

This behavior is observed whether using the Essbase Adhoc or the Planning Adhoc.


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