Smart View Slow to Respond, Cursor Response Lags in Smart View After Drilling in on Members, Menus Disappear, Excel Appears to Hang
(Doc ID 1668318.1)
Last updated on DECEMBER 16, 2020
Applies to:Hyperion Planning - Version 220.127.116.11.000 and later
Hyperion Essbase - Version 18.104.22.168.105 and later
Using Excel 2013, Smart View is slow to respond to requests:
- The cursor response lags when moving to a different cell.
- Doing a right-click to move the cell in Smart View after drilling-down a few times.
- Unable to do a multiple select.
- Menus disappear.
This behavior is observed whether using the Essbase Adhoc or the Planning Adhoc.
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