Essbase Administration Services is Unable to Establish a Connection to Essbase Error: 1030818: Login failed (Doc ID 1668964.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.2.100 and later
Hyperion Essbase - Version 11.1.2.2.100 and later
Information in this document applies to any platform.

Symptoms

EAS displays error:

"Error: 1030818: Login failed. Please check if server and port are correct. If you received timeout or handshake failure, please check if you tried to connect to secure port without secure keyword or clear port with secure keyword.

EAS is unable to connect to this specific Essbase Server.

When connecting from MaxL (be it from Server of Client) the connection works fine.

Changes

 Server was just added to the list, passwords may have changed, User has been granted access to server recently.

Cause

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