It Is Not Possible to Download Smart View 11.1.2.5.200 from Workspace. Only Blank Page Is Displayed. (Doc ID 1676181.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

When trying to download Smartview 11.1.2.5.200 from Workspace, the user is not prompted to download the file. A new tab opens in Internet Explorer for the URL: http://IPAddress:19000/workpace/static/SmartView/SmartView.exem but only a blank web page is displayed.

Cause

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