BIEE 11g: Error: "PolicySet Invalid: WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor...[nQSError: 43126] Authentication failed: invalid user/password." error when attempting to login
(Doc ID 1676523.1)
Last updated on SEPTEMBER 18, 2019
Applies to:Business Intelligence Server Enterprise Edition - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
When a user attempts to login to OBIEE , they get invalid username/password error message. When reviewing the managed server log and nqserver log the following error is seen :
[ERROR[PolicySet Invalid: WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment.
Note that the error message appears even before the login is tested - it appears during the startup of the managed server and obi server
The login used to work fine when the environment had only one managed server (single node). Customer did a scaleout and ever since started seeing the above error message when the bi_server2 and obi server in second node was started
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