Smart View Error "Cannot connect to the provider. Make sure it is running in the specified host/port. Error (503)" (Doc ID 1676636.1)

Last updated on OCTOBER 14, 2016

Applies to:

Hyperion Essbase - Version 11.1.2.1.102 and later
Information in this document applies to any platform.

Symptoms

When running a large query in Oracle Hyperion Smart View, the following error is returned after an extended period of time.

Cannot connect to the provider. Make sure it is running in the specified host/port. Error (503).

When this occurs, the user must close Microsoft Excel and then re-open and re-login to continue working.

Cause

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