OBIEE/OBIA Application Hanging Or Freezed
(Doc ID 1679491.1)
Last updated on SEPTEMBER 28, 2016
Applies to:Business Intelligence Applications Consumer - Version 188.8.131.52.1 to 184.108.40.206.1 [Release 11g]
Information in this document applies to any platform.
OBIEE users are not able to login,
When this happens,
1. you run os command such as
[root@dxbhobiapps ~]# su - apobiprod
You receive the following error
su: cannot set user id: Resource temporarily unavailable
2. if you run the following command
[apobiprod@dxbhobiapps ~]$ opmnctl status
you receive the following message.
# There is insufficient memory for the Java Runtime Environment to continue.
# Cannot create GC thread. Out of system resources.
# An error report file with more information is saved as:
3. if you check free memory on the server, you find there are enough free memory
[apobiprod@dxbhobiapps ~]$ free -m
total used free shared buffers cached
Mem: 47336 47084 252 0 132 38604
-/+ buffers/cache: 8347 38989
Swap: 48575 674 47900
4. In bi_server1.log, you see the following error repeating:
<Warning> <oracle.j2ee.ws.common.jaxws.JAXWSMessages> <BEA-000000> <Exception while executing the business logic: unable to create new native thread>
5. If you run other applications on the same server such as ODI, you see similar error shown above in one of its logs.
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