OBIEE 11G: Error: "Sax parser returned an exception. Message: Expected whitespace. Error Codes: UH6MBRBC" When Exporting a Narrative View to PDF (Doc ID 1907941.1)

Last updated on OCTOBER 15, 2014

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 to 11.1.1.7.140527 [Release 11g]
Business Intelligence Answers Option - Version 11.1.1.7.0 to 11.1.1.7.140527 [Release 11g]
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 to 11.1.1.7.140527 [Release 11g]
Information in this document applies to any platform.
**Updated on 15-Oct-2014**

Symptoms

When trying to export a report with narrative view to PDF, the following error appears:

Error
====
Sax parser returned an exception. Message: Expected whitespace, Entity publicId: , Entity systemId: , Line number: 33, Column number: 21
Error Details
Error Codes: UH6MBRBC
Location: saw.subsystem.portal, saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

Screenshot of the error message:

Cause

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