Error: "Can't Open The Log File" When Downloading Extracted Data File From Running Tasks (Doc ID 1909684.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Hyperion Financial Management - Version 11.1.1.0.00 and later
Information in this document applies to any platform.

Symptoms

In Hyperion Financial Management (HFM) when downloading extracted data file from Running Tasks module the following error message is displayed:

Can't open the log file
Show Details:
Error Reference Number: {13D5BAAF-8772-4EB9-9E0A-A0840629DD81}
Num: 0x800456c2;Type: 0;DTime: PM;Svr: <>;File: HFMActions.cpp;Line: 72;Ver: 9.5.0.0.1883;
Num: 0x800456c2;Type: 0;DTime: PM;Svr: <>;File: HFMCESAction.cpp;Line: 28;Ver: 9.5.0.0.1883;
Num: 0x800456c2;Type: 0;DTime: PM;Svr: <>;File: Actions.cpp;Line: 291;Ver: 9.5.0.0.1883

Cause

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