Lifecycle Management (LCM) Error "EPMLCM-30054: Failed to connect http://server:19000/HyperionPlanning/servlet/HspLCMServlet" When Exporting Supporting Details (Doc ID 1912498.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Planning - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

Export of Hyperion Planning Supporting Detail using Lifecycle Management (LCM) fails with the following error message:

EPMLCM-30054: Failed to connect http://server:19000/HyperionPlanning/servlet/HspLCMServlet

Sharedservices_LCM.log contains the following error message:

[FoundationServices0] [ERROR] [EPMLCM-30054] [oracle.EPMLCM] [tid: 11] [userId: <anonymous>] [ecid: 0000KU6FqZ_E4U0pnww0yZ1JnpJQ0001UR,0] [SRC_CLASS: ?] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: ?:?] Failed to connect "http://server:19000/HyperionPlanning/servlet/HspLCMServlet" while performing export for application - "PLANNINGAPP". Received status code - "500" with error message - "Internal Server Error". Possible cause of error Server Down or Not reachable.

Cause

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