Unable To Start Essbase Administration Services (EAS) After applying Patch 17545122 (11.1.2.1.107) (Doc ID 1912565.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.1.107 to 11.1.2.1.107 [Release 11.1]
Information in this document applies to any platform.

Symptoms

After installation of patch 17545122 ( see KM Doc ID 1609889.1 ) with OPatch the Essbase Administration Services fails to start correctly.

The windows EAS service is RUNNING, but the Web Console on ( http://<server>:10080/easconsole/console.html ) only reports an ERROR:
Error 404--Not Found.

Rollback of the patch allows everything to start fine without errors.

Changes

 Recent apply of patch 17545122 via opatch.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms