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HSF Client Is Not Able To Connect To The HSF Server (Doc ID 1918141.1)

Last updated on MARCH 03, 2021

Applies to:

Hyperion Strategic Finance - Version 11.1.2.3.501 and later
Information in this document applies to any platform.

Symptoms

During recent upgrade from 11.1.2.1 to 11.1.2.3.501 all tasks tasks have been completed, including re-configuring the web server for hyperion Strategic Finance (HSF) and OHS. After upgrade HSF Client is unable to connect to HSF server.

When running deployment validation report (validate.cmd) the following information is shown:

Availability of Web application context http://server.domain:80/HSFWebServices/HSFWebService.asmx
Error: Bad response codes with both GET and POST methods: 500 and 500
Recommended Action: Check that the application is started

Cause

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In this Document
Symptoms
Cause
Solution
References


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