OBIEE 11g: After Applying A Patch, Export To Excel 2007+ Fails With No Error And Nothing Happens In The Analytics GUI

(Doc ID 1920261.1)

Last updated on AUGUST 19, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.140415 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.140415 and later
Information in this document applies to any platform.

Symptoms

After applying cumulative patch <patch 18283508> OBIEE 11.1.1.7.140415  exporting any dashboard query to Excel 2007+ does not work.
In the Analytics user interface, nothing happens.
All other exports work including Excel 2003 (which utilizes a separate export mechanism).

The export worked correctly with version 11.1.1.7.140225.
If one attempts to perform a second export, the message "Download Warning Your download request is still being processed." is displayed.

The Presentation Server logs (sawlogx.log) does not have any errors related to the issue.

 

Note: <patch 18283508> is included in the 11.1.1.7.140715 and later cumulative bundle patch.

Changes

Applied OBIEE Bundle patch 11.1.1.7.140415 18283508.

Cause

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