OBIA 7963 Unable To Start Informatica Services (Doc ID 1923643.1)

Last updated on JANUARY 31, 2017

Applies to:

Informatica PowerCenter Full Use Server - Version 7.9.6.3 [AN 1900] and later
Information in this document applies to any platform.

Symptoms

Informatica 8.6.1

Unable to start the Informatica services which is stopping the daily load run. None of the java, pmrep & pmsrever services are up and running when trying to start the Informatica services.

The Informatica Administration Console is not running either.

There are no up-to-date logs in  <Informatica_installationdirectory>/tomcat/logs/  there is, however, errors in the catalina.out file which is generated after the issue occurred.

...
SEVERE: Exception looking up UserDatabase under key UserDatabase
javax.naming.NamingException: Premature end of file.

......
Sep 4, 2014 10:56:56 AM org.apache.catalina.startup.Catalina load
SEVERE: Catalina.start
LifecycleException:  Protocol handler initialization failed: java.net.BindException: Address already in use:6001
..
Sep 4, 2014 10:56:56 AM org.apache.catalina.core.StandardServer await
SEVERE: StandardServer.await: create[6002]:
java.net.BindException: Address already in use

 

 

Cause

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