OBIEE 11g Searching for Users or Groups in EM Returns Errors "Failed To Retrieve Users" and "Protocol Error LDAP Error 2 : simple bind failed: servername.domainname.com:636" (Doc ID 1923680.1)

Last updated on JUNE 22, 2015

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Symptoms

"Failed to retrieve users.
Operations error: entity= op=search mesg=Protocol Error LDAP Error 2 : simple bind failed: servername.domainname.com:636 "


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms