Account Reconciliation Manager (ARM) Data Load Error "ImportError: No module named hyperion"

(Doc ID 1924782.1)

Last updated on APRIL 30, 2018

Applies to:

Hyperion Financial Close Management - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

Account Reconciliation Manager (ARM) data load fails and the following error message is shown in ODI log

ODI-1217: Session PS_GL_LOAD_BALANCES_DATA (2568601) fails with return code 7000.
ODI-1226: Step PS Pre Import Data fails after 1 attempt(s).
ODI-1232: Procedure PS Pre Import Data execution fails.
Caused By: org.apache.bsf.BSFException: exception from Jython:
Traceback (most recent call last):
File "", line 7, in
File "", line 3953, in preImportData
File "", line 390, in executeScript
File "", line 274, in doScriptInit
File "", line 1428, in getEpmOracleHome
ImportError: No module named hyperion

Jar files in the \Oracle\Middleware\user_projects\domains\EPMSystem\lib folder shows a file size of 0Kb and cannot be opened with a tool such as 7zip. If you try to open an 'empty' file (e.g.: registry-api.jar) with 7zip a message is displayed the file cannot be opened because it is invalid or corrupt.

Changes

Patches have been installed, then rolled back.

Cause

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