Hyperion Strategic Finance (HSF) Connections To Essbase Are Failing. Error "HSF12620" (Doc ID 1927394.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Strategic Finance - Version 11.1.2.1.102 and later
Information in this document applies to any platform.

Symptoms

Hyperion Strategic Finance (HSF) fails to connect to Essbase when attempting to open Maps. The following error message is displayed:

Error HSF12620

ARBORPATH and ESSBASEPATH environment variables are set to C:\Oracle\Middleware\EPMSystem11R1\products\ExcelAddin\bin.

Changes

Newly installed HSF 11.1.2.1.102.2169 client on Windows 7 desktops, with Essbase Spreadsheet Add-In ESB11.1.2.1.0B347 and Smart View 11.1.2.1.103.

Cause

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