RAF Agent Does Not Start With Explore Not Displaying in EPM Workspace (Doc ID 1933496.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 to 11.1.2.0.514 [Release 11.1]
Information in this document applies to any platform.
March 2016

Symptoms

Unable to start the service Agent and thus unable to display the Explore under EPM Workspace. The following error message is logged:

<Error> <HTTP> <mstnbla5901308> <RaFramework0> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1392028578675> <BEA-101017> <[ServletContext@10820821[app:RAFRAMEWORK module:raframework.war path:/raframework spec-version:2.5 version:11.1.2.0]] Root cause of ServletException. java.lang.NullPointerException

Cause

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