OBIEE 11g: LDAP User Authentication Fails With 'BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication' In (Doc ID 1934756.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Business Intelligence Enterprise Edition - Version N/A and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.140715 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.140715 and later
Information in this document applies to any platform.

Symptoms

Environment:
LDAP for authentication
BISQLGroupProvider in database for groups


ERROR
-----------------------

 "An invalid User Name or Password was entered"

 

The following error is consistently in the bi_server1-diagnostic.log

[bi_server1] [ERROR] [] [oracle.bi.security.service] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0051CKoiIC3FKA05zz5EiW0004zN000000,0:724:6:1] [APP: bisecurity#11.1.1] [J2EE_APP.name: bisecurity_11.1.1] [J2EE_MODULE.name: bisecurity] [WEBSERVICE.name: SecurityWebService] [WEBSERVICE_PORT.name: SecurityWebServicePort] checkCredentialsHeader
[2014-10-06T15:19:23.039-04:00] [bi_server1] [ERROR] [OWS-04086] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0051CKoiIC3FKA05zz5EiW0004zN000000,0:724:6:1] [APP: bisecurity#11.1.1] oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication[[
    at oracle.j2ee.ws.server.jaxws.JAXWSRuntimeDelegate.processMessage(JAXWSRuntimeDelegate.java:492)
    at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:1187)
    at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:1123)
...
Caused by: javax.xml.ws.WebServiceException: BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication
    at oracle.bi.security.handler.ServiceAuthorizationHandler.checkCredentialsHeader(ServiceAuthorizationHandler.java:227)
    at oracle.bi.security.handler.ServiceAuthorizationHandler.handleMessage(ServiceAuthorizationHandler.java:149)

 

Changes

 Patched OBIEE to 11.1.1.7.140715

Cause

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