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How to Manually Remove Incorrect Hyperion Financial Management (HFM) Clusters from Shared Services Registry (Doc ID 1936490.1)

Last updated on MAY 05, 2021

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


How to manually remove incorrect Hyperion Financial Management (HFM) clusters manually from Shared Services Registry, when removal using EPM Configurator is not possible.

In environment where multiple Hyperion Financial Management (HFM) clusters are registered into Shared Services Registry, you may encounter a situation when HFM clusters cannot be removed using EPM Configurator. The following error messages may be logged in such scenario:

In HsvEventLog.log

Unable to cast COM object of type 'System.__ComObject' to interface type 'HSXCLIENTLib.HsxClient'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{...}' failed due to the following error: RPC Error*11*SYSTEM* XX/XX/XXXX XX:XX:XX*CHsvWebSessionWSP.cpp*Line XXXX*

InEPM System Diagnostics Report - HFM ADM

Launch external checker with next command: C:\Oracle\Middleware\EPMSystem11R1\..\jdk160_35/bin/java -DEPM_ORACLE_HOME=C:\Oracle\Middleware\EPMSystem11R1 -DEPM_ORACLE_INSTANCE=C:\Oracle\Middleware\user_projects\epmsystem1
Error: EPMVLD-01011: Result [0] Not Connected With Server, Issues with connecting with the Cluster ; Error message: XXXXX
Recommended Action: Make sure external checker is working.


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